FAQs

How long does Remember September go for?

The actual challenge goes from 1-30 September but you can begin fundraising as soon as you register and finish setting up your personal fundraising page. If you’re taking part in the Move It challenge, any kilometres you walk before September 1st will be wiped before the challenge begins.

Why is it called Remember September?

Remember September is a chance for us to remember those we’ve lost, and stand with those fighting pancreatic cancer. It’s all about remembering the ones we love and celebrating the memories you share.

Co-Founders David & Ben Wilheim, came up with the concept of this challenge-based fundraising initiative as a way of honouring their father and cousin who both passed away from pancreatic cancer. David says “I love the challenge because I get to think about my Dad every morning of September. That’s special!”

How do I choose which challenge option to take?

Would you rather give up a vice or get moving this September?

Have a think about which nutritional habit affects your lifestyle (and health) the most…. Now pick that one! Be sure to challenge yourself because the more difficult for you, the more fundraising you’re likely to receive from friends and family for your efforts.

I can't decide which challenge option to pick. Can I do more than one?

You can sign up for Give It Up and Move It, but you’ll get a separate fundraising page for each.

If you’re choosing to Give It Up, you can either select a vice to give up from the list we’ve suggested, or you can choose your own!

If I choose the caffeine challenge can I drink decaf coffees?

You can if you like but “decaf” doesn’t necessarily mean zero caffeine! The idea of the challenge is to give up caffeine altogether. Don’t forget caffeine is also found in some teas and energy drinks too.

What are the rules around the sugar challenge?

The aim with this challenge option is to eliminate “added sugars” found in a range of foods like cakes, biscuits, breakfast cereals, confectionary, chocolate, soft drinks, juice drinks. You don't have to give up sugars that occur naturally in foods such as whole fruit and milk, unless you really want to up the challenge!

Are alcohol, sugar and caffeine unhealthy?

Moderate consumption of these products is generally accepted to be healthy, depending on your individual circumstances.

What is a Purple Pass and how do I get one?

A Purple Pass grants you a 24 hour break from your challenge so this might come in handy if you have a special occasion coming up during September that might require you to indulge in an alcoholic beverage or slice of cake. But a Purple Pass costs $75 – because for $75 you can fund two hours of research into an early detection test. Once you get a donation for $75 (either from yourself, or from a friend, you’ll unlock a Purple Pass badge)!

Why aren’t the donations that I’m receiving through Facebook showing up on my fundraising page?

Facebook donations are handled and held by a third party, so we can’t sync these donations with Remember September campaign due to limitations with the Facebook Donate button functionality. Given these limitations, we advise you not to use the Facebook Donate button to raise funds.

If you’d like your friends and family to donate to you, we encourage you to share the link to your fundraising page on your social media pages instead.

Is there a limit on how many purple passes I can use?

Why put a limit on such a helpful tool! Don’t get carried away with 30 of them or anything, but as long as you make a donation to access one we won’t stop you indulging more than once.

How much should I fundraise?

We’ve set three default fundraising goals you can choose from.

  • $350 will help fund a researcher in the lab for a day, funding life-saving research
  • $600 will help fund an early detection test to help improve survival rates
  • $1200 will support a researcher for a week, working towards an early detection test.

By pledging to raise $1,200, you’re making a Purple Pledge and will have your name shown on our honour board as well as earning a special badge to display proudly on your page!

Where do the funds I raise go?

All funds raised by Remember September directly support PanKind, the only Foundation in Australia exclusively dedicated to pancreatic cancer, with a mission to dramatically increase survival rates and quality of life for those impacted by the disease. Learn more about the Research Grants that your donations help to fund.

Can I contact PanKind's team?

Yes! If you have a question or need to reach out, our fundraising support team here at PanKind would be happy to help you with any of your enquiries.

You can contact us by:

  • Emailing us at info@pankind.org.au
  • Calling the Remember September support team on (02) 7207 6970

Is there a link between alcohol, sugar and caffeine and pancreatic cancer?

Chronic, heavy alcohol use has been known to increase the risk of some cancers. There are no direct links to sugar or caffeine.

I registered as an individual but want to join a team, what do I do?

Search for the team name here and simply click “Join Team”! If you run into any difficulties, email us here info@rememberseptember.org.au

How do I create or join a team?

Rather than going it solo, gather a few friends, your family or a group of colleagues and take on the Remember September challenge together. During the registration process you will be asked if you want to register as an Individual, Create a Team or Join a Team.

You can create a team during registration, or create one at anytime afterwards! Or if you’ve got a friend or family member who already has a team, you can join theirs too. 

Can my company take part in Remember September?

Yes, your company can create a team and take part together. We suggest including your company name in your team name, so your team is easily recognisable and others know who you are. It’s best to nominate a team leader who can register the team first and then subsequently invite colleagues to register under that team name.

What is the difference between an Organisation and a Team?

Organisations and teams are different levels in terms of event structure but have similarities in how they are used.

Your organisation is your entire workplace, but then you can also create teams within your organisation for different departments, branches or regional offices etc.  

So for example you could create or join a team called Westpac Marketing which is a part of the Westpac organisation.

But you don't need to create teams within your organisation, you can simply join the organisation and you’ll sit under the organisation’s fundraising page.

Teams are just an additional feature to promote some healthy competition in the workplace.

Each organisation has a captain that can manage the page of the organisation.

Can my workplace have teams competing against each other?

Yes, create as many teams as you like, there’s nothing like a little healthy rivalry in the workplace! We suggest you include your company name within the team names (e.g. AGL Sydney, AGL Melbourne) so you can easily identify the teams your company has entered. Once you have your team names sorted, it’s best to nominate a team leader who can register the team and then subsequently invite colleagues to register under that team name.

How can I connect my fitness apps and start syncing fitness data?

Your profile page includes your personal distance tally so you can track your distance towards your target. This is a great way to keep your friends updated on your workouts!

If you track your workouts with Fitbit, MapMyFitness or Strava your distances will automatically add to your tally.

Follow these steps to track your KMs automatically:

1. Download the Fitbit, Strava or MapMyFitness app and set up your account

2. Log in to your Remember September account.

3. Under the heading ‘Connect your preferred Fitness app’, click your chosen app.

4. Follow the prompts to connect your account

5. When you next work out, select ‘start your workout’ in the app on your phone. Once you end your workout, save your workout and your distance will be published to the tally on your page the following day.

If you have synced your app already but it is not working, please log in and re-connect it.

When using Fitbit, you must ‘start’ an activity and save it. Your daily steps will not automatically add to your page. If you are having issues, try syncing through BOTH your Fitbit and the Fitbit app on your smartphone.

When using MapMyFitness, you must ‘start’ your workout, ‘stop’ your workout and then ‘SAVE’ your workout.

Your tally will be updated each day with the previous day’s distances.

Remember, you can manually add your kilometers to the tally in your My Fitness Activity tab of your profile after registering. This is a great option if you’re using a pedometer or a different method of tracking your distances.

Follow these steps to manually add your KMs:

1. Log in to your account and select ‘My Fitness Activity’

2. Under ‘Add activity’, enter the date and distance

3. The number of KMs will now appear on your fundraising page!