How long does Remember September go for?
The actual challenge goes from 1-30 September but you can begin fundraising as soon as you register and finish setting up your personal fundraising page. If you’re taking part in the Move It challenge, any kilometres you walk before September 1st will be wiped before the challenge begins.
Why is it called Remember September?
Remember September is a chance for us to remember those we’ve lost, and stand with those fighting pancreatic cancer. It’s all about remembering the ones we love and celebrating the memories you share.
Co-Founders David & Ben Wilheim, came up with the concept of this challenge-based fundraising initiative as a way of honouring their father and cousin who both passed away from pancreatic cancer. David says “I love the challenge because I get to think about my Dad every morning of September. That’s special!”
I can't decide which challenge option to pick. Can I do more than one?
You can sign up for Give It Up and Move It, but you’ll get a separate fundraising page for each.
If you’re choosing to Give It Up, you can either select a vice to give up from the list we’ve suggested, or you can choose your own!
How much should I fundraise?
We’ve set three default fundraising goals you can choose from.
- $480 to fund 3 days of pancreatic cancer research to help save lives.
- $720 to sponsor research to help diagnose 5 patients earlier.
- $1,200 to fund a week of pancreatic cancer research to help save lives.
By pledging to raise $1,200, you're making a Purple Pledge and will receive these awesome benefits when you reach your goal:
- Exclusive t-shirt to wear during your challenge and beyond (when you raise $75)
- 'Remember. Honour. Fight' wristband
- Personalised certificate
- Purple Pledge exclusive badge on your fundraising page
- Your name on our 'Purple Pledge' wall on the website.
Where do the funds I raise go?
Funds raised during Remember September directly support PanKind’s cutting-edge medical research program. PanKind is the only Foundation in Australia exclusively dedicated to pancreatic cancer with a mission to triple the survival rate by 2030 and dramatically increase the quality of life for those impacted by the disease. Learn more about the Research Grants that your donations help to fund.
How can I get a Remember September T-Shirt?
All fundraisers who raise more than $75 to honour the 75 Australians who die from pancreatic cancer every week, will be rewarded with a FREE Remember September t-shirt, which we will mail to you.
Be sure to set yourself a high fundraising goal to encourage your family and friends to support your challenge to fight pancreatic cancer.
Click to login to your dashboard and update your fundraising goal now!
Can I contact PanKind's team?
Yes! If you have a question or need to reach out, our fundraising support team here at PanKind would be happy to help you with any of your enquiries.
You can contact us by:
- Emailing us at rememberseptember@pankind.org.au
- Calling the Remember September support team on (02) 7207 6970
I registered as an individual but want to join a team, what do I do?
Search for the team name here and simply click “Join Team”! If you run into any difficulties, email us at rememberseptember@pankind.org.au.
How do I create or join a team?
Rather than going it solo, gather a few friends, your family or a group of colleagues and take on the Remember September challenge together. During the registration process you will be asked if you want to register as an Individual, Create a Team or Join a Team.
You can create a team during registration, or create one at anytime afterwards! Or if you’ve got a friend or family member who already has a team, you can join theirs too.
I'm part of a team, but would like to do a different challenge to what's already been set?
If you're a member of a team but would like to take on a different challenge to the Team Captain (e.g. Your Team Captain is doing the Move It challenge, but you’d like to do the Give It Up Challenge), please contact us on rememberseptember@pankind.org.au and we’ll switch you to your preferred challenge, and your fundraising page will be updated.
Can my company take part in Remember September?
Yes, your company can create a team and take part together. We suggest including your company name in your team name, so your team is easily recognisable and others know who you are. It’s best to nominate a team leader who can register the team first and then subsequently invite colleagues to register under that team name.
How can I connect my fitness apps and start syncing fitness data?
Your profile page includes your personal distance tally so you can track your distance towards your target. This is a great way to keep your friends updated on your workouts!
If you track your workouts with Fitbit, MapMyFitness or Strava your distances will automatically add to your tally.
Follow these steps to track your KMs automatically:
1. Download the Fitbit, Strava or MapMyFitness app and set up your account
2. Log in to your Remember September account.
3. Under the heading ‘Connect your preferred Fitness app’, click your chosen app.
4. Follow the prompts to connect your account
5. When you next work out, select ‘start your workout’ in the app on your phone. Once you end your workout, save your workout and your distance will be published to the tally on your page the following day.
If you have synced your app already but it is not working, please log in and re-connect it.
When using Fitbit, you must ‘start’ an activity and save it. Your daily steps will not automatically add to your page. If you are having issues, try syncing through BOTH your Fitbit and the Fitbit app on your smartphone.
When using MapMyFitness, you must ‘start’ your workout, ‘stop’ your workout and then ‘SAVE’ your workout.
Your tally will be updated each day with the previous day’s distances.
Remember, you can manually add your kilometers to the tally in your My Fitness Activity tab of your profile after registering. This is a great option if you’re using a pedometer or a different method of tracking your distances.
Follow these steps to manually add your KMs:
1. Log in to your account and select ‘My Fitness Activity’
2. Under ‘Add activity’, enter the date and distance
3. The number of KMs will now appear on your fundraising page!
How can I change my fundraising goal?
Changing your fundraising goal is super easy. Simply follow these steps:
- Login to your dashboard
- Click ‘Edit My Page’ and you’ll see the ‘Fundraiser Target’ section
- Update your fundraising goal and click ‘Update Details’
Your goal will then update and show on your fundraiser page.
How can I raise even more awareness in my community?
One way of helping raise the profile of pancreatic cancer, PanKind and Remember September is through outreach to local media.
Cancer advocates can work on a local or national level, raising public awareness of the disease to help advance pancreatic cancer research, improve the quality of cancer care, and raise the national profile of the disease.
Local media are interested in your own powerful, human story so if you reach out to them, be prepared to share the story and background of how pancreatic cancer has affected you and your family.
Download a media release or tips on how to reach out to your local media outlets
Is there a link between alcohol, sugar and caffeine and pancreatic cancer?
Chronic, heavy alcohol use has been known to increase the risk of some cancers. There are no direct links to sugar or caffeine.
What are the rules around the sugar challenge?
The aim with this challenge option is to eliminate “added sugars” found in a range of foods like cakes, biscuits, breakfast cereals, confectionary, chocolate, soft drinks, juice drinks. You don't have to give up sugars that occur naturally in foods such as whole fruit and milk, unless you really want to up the challenge!
If I choose the caffeine challenge can I drink decaf coffees?
You can if you like but “decaf” doesn’t necessarily mean zero caffeine! The idea of the challenge is to give up caffeine altogether. Don’t forget caffeine is also found in some teas and energy drinks too.
Are alcohol, sugar and caffeine unhealthy?
Moderate consumption of these products is generally accepted to be healthy, depending on your individual circumstances.
The Remember September App
Does Remember September have an App?
Yes! We're excited to have launched a brand new app for our Move It participants to make logging your activity even easier as you complete your challenge!
Click here to read more about the app.
How do I download the App?
Simply follow these 3 x easy steps to download the app:
- Download the app from the App Store (iPhone) or on Googe Play (Android).
- Login using your Remember September account details.
- Explore the app and discover all the awesome features waiting for you.
How do I log into the App?
When you download the app, you’ll be prompted to enter your email and password. These will be the same as when you signed up online.
If you haven’t registered, you’ll be directed to do so through the app (or you can register here).
If you’re having trouble logging in, please make sure you're attempting to log in using the same email address and password that you set up when you registered.
If needed, you can reset your password by selecting ‘Forgotten your password’ and following the prompts.
If you're still having difficulties logging in, please get in touch with the team. We're happy to help!
You can contact us by:
- Emailing us at rememberseptember@pankind.org.au
- Calling the Remember September support team on (02) 7207 6970
How do I track my activity?
When you open the app, you’ll see an purple '+' (plus) sign at the bottom of the screen. Click on this and select ‘Start live tracking.’
This will open a map with a ‘Play’ button, press this to start.
When you’re finished, press ‘pause’ then ‘stop’.
You can then either select 'Finish and share' or 'Finish and save'.
If the map doesn’t open, go to your phone settings and make sure you’ve authorised the Remember September app to use your location.
If needed, you can reset your password by selecting ‘Forgotten your password’ and following the prompts.
If you're still having difficulties logging in, please get in touch with the team. We'll be happy to help!
You can contact us by:
- Emailing us at rememberseptember@pankind.org.au
- Calling the Remember September support team on (02) 7207 6970
How do I edit my activity?
If you need to update your activity, open your app and select the ‘Activity’ tab down the bottom.
Scroll down until you see the list of recent activity. Click on the three dots next to the entry you want to edit, then select the pen icon in the top right hand corner. This will allow you to edit.
Once you’ve made your changes, click ‘Save changes’.
How does the app track my fitness activity?
The Remember September app uses the inbuilt GPS system in your smartphone to track your fitness activity.
GPS estimates your location by using signals from a set of orbiting satellites and the signal from the GPS chip in your device, in the same way any of your maps apps on your phone does.
Why is the app reporting a different distance to the one I did?
This is rare, but occasionally issues may occur during an activity recording period. This can be caused by a few factors, including your phone's operating system attempting to close the app to preserve memory and battery life.
In these circumstances, the activity may report a different distance than you actually travelled, and unfortunately, we cannot ‘fill in’ the missing data.
It is also common that different devices can show slightly different data for the same activity. This is because each device’s GPS chip performs differently.
Issues typically fall into three categories:
- GPS drift: The GPS track generally follows the shape of the road/path but with much less precision.
- Lost GPS signal: If the GPS signal is lost and later re-acquired the pre- and post-signal-loss points will be connected with a straight line.
- GPS bounce: A 'jumpy' GPS signal can cause your activity to report more distance than you actually travelled since each 'zig' and 'zag' of your GPS track has to be accounted for with a straight line connecting them.
If this happens, you can always just go to 'Activity' and manually edit the activity there.
Scroll down until you see the list of recent activities. Click on the three dots next to the entry you want to edit, then select the pen icon in the top right hand corner. This will allow you to edit.
Once you’ve made your changes, click ‘Save changes’.
How do I optimise my phone settings for the app?
To ensure the best GPS ensure you do the following:
- Have a clear view to the sky. Obstructions between the phone and the sky can affect the signal.
- Ensure your device has data enabled.
- Give it time - allow time for the GPS receiver to tune into the satellites before starting an activity.
- Disable any battery saver settings including Power Saving Mode or Battery Management.
Also ensure that the app is granted the appropriate permissions. You can check this by taking the following steps:
iPhone
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- Go to your settings.
- In the list of apps, select the 'March On app'.
- Click on 'Location.
- Select ‘Always’ when prompted.
Android
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- Turn the phone off/on.
- Turn GPS off/on.
- Go to Settings > Apps > March On app > Permissions > Location.
- Select “Allow all the time”.
Consult dontkillmyapp.com for more information on how to optimise your Android phone settings
Can I connect my other fitness trackers to the App?
You can track your kms using the in-built fitness tracker, or if you prefer, you can connect to your Fitbit, Map My Fitness or Garmin account.
Connecting your existing app or device is easy. Simply open the Remember September app and follow these steps:
- Select your profile picture on the top right-hand corner of the screen.
- Scroll down to Activity and select ‘Apps and Devices’.
- Select your app and follow the prompts.
- You will be directed to log in via the website.
Why can’t I record an activity that is over 59 minutes?
I've synced my device, but the KMs are not appearing?
Sometimes there is a delay on your devise syncing with the Remember September App – it shouldn't usually be more than a couple of hours, but very rarely this delay can be up to a day.
If your activity hasn’t uploaded by the next day, please disconnect and reconnect your device.
Where can I find the QR code for my fundraising page?
To make it easier for your friends, family and colleagues to donate, they can scan a QR code directly from your app.
To find the QR code, open the app, click the 'Fundraising' tab at the bottom of the screen, and click the ‘QR code' button under your fundraising total.
How do I share my fundraising page via the app?
Select the 'Fundraising' icon on the bottom of the screen, then select the 'Share page' orange button.
This will give you the options to share your fundraising page across multiple platforms.
